Terms and Conditions

Last Updated: October 6, 2025

By accessing and using the PTMCO certification platform, you agree to be bound by these Terms and Conditions. Please read them carefully before using our services.

Acceptance of Terms

By creating an account, purchasing an exam, or using any part of our platform, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions and our Privacy Policy.

Account Registration

When you create an account, you agree to:

  • Provide accurate and complete information
  • Maintain the security of your account credentials
  • Be responsible for all activities that occur under your account
  • Notify us immediately of any unauthorized access
  • Use the platform only for lawful purposes

Certification Exams and Payments

Exam Fees

Initial certification exams are priced at $59 USD. Retake exams (following a failed attempt) are priced at $39 USD. Prices are subject to change, but any changes will not affect exams already purchased.

Payment Processing

All payments are processed securely through Stripe. By making a purchase, you agree to Stripe's terms of service. We do not store your payment card information on our servers.

No Refund Policy

ALL SALES ARE FINAL. WE DO NOT OFFER REFUNDS UNDER ANY CIRCUMSTANCES.

By purchasing an exam through our platform, you acknowledge and agree that no refunds will be provided, regardless of exam outcome, technical issues, or any other reason. This policy applies to both initial exams and retakes.

Exam Rules and Conduct

Exam Integrity

When taking an exam, you agree to:

  • Complete the exam independently without assistance from others
  • Not share exam questions or answers with anyone
  • Not use unauthorized materials or resources during the exam
  • Not attempt to compromise the security or integrity of the exam system

Exam Attempts

Each exam purchase entitles you to one attempt. If you do not pass (score below 70%), you must purchase a retake to attempt the exam again. There is no limit to the number of retakes you may purchase.

Exam Results

Results are provided immediately upon exam completion. Passing requires a score of 70% or higher (18 out of 25 questions correct). Exam results are final and cannot be appealed or contested.

Certifications

Certificate Issuance

Upon passing an exam, you will immediately receive a digital certificate with a unique verification code. Certificates are issued in the name provided in your account profile.

Certificate Validity

PTMCO certifications do not expire and do not require renewal. However, we reserve the right to revoke certifications in cases of fraud, misconduct, or violation of these terms.

Certification Progression

Certifications must be completed in order: PTMP, PTMA, PTME, and PTMS. You cannot purchase or attempt a higher-level certification until you have passed all preceding levels.

Intellectual Property

All content on the PTMCO platform, including exam questions, course materials, certificates, logos, and designs, are the intellectual property of PTMCO and are protected by copyright laws. You may not:

  • Copy, reproduce, or share exam questions or materials
  • Modify or create derivative works from our content
  • Use our trademarks or branding without permission
  • Reverse engineer or attempt to access our systems inappropriately

Prohibited Conduct

You agree not to:

  • Attempt to gain unauthorized access to any part of the platform
  • Interfere with or disrupt the platform's functionality
  • Use the platform for any illegal or fraudulent purpose
  • Impersonate another person or misrepresent your credentials
  • Create false or fraudulent certificates
  • Share or sell access to your account

Limitation of Liability

PTMCO provides the certification platform "as is" without warranties of any kind. We are not liable for any direct, indirect, incidental, or consequential damages arising from your use of the platform, including but not limited to technical issues, lost data, or employment outcomes. Your use of the platform is at your own risk.

Technical Issues

While we strive to maintain a reliable platform, we cannot guarantee uninterrupted service. Technical issues, including but not limited to internet connectivity problems, browser compatibility, or server downtime, do not constitute grounds for refunds or free retakes.

Account Termination

We reserve the right to suspend or terminate your account at any time if we determine you have violated these Terms and Conditions, engaged in fraudulent activity, or used the platform inappropriately. No refunds will be provided for terminated accounts.

Changes to Terms

We may modify these Terms and Conditions at any time. Changes will be effective immediately upon posting to the website. Your continued use of the platform after changes are posted constitutes acceptance of the modified terms.

Governing Law

These Terms and Conditions are governed by applicable laws. Any disputes arising from these terms or your use of the platform will be resolved through binding arbitration.

Contact Information

If you have questions about these Terms and Conditions, please contact us:

Email: [email protected]

By clicking "Get Certified" or making any purchase on our platform, you acknowledge that you have read, understood, and agree to these Terms and Conditions, including our no refund policy.